COVID-19
 

Albemarle Pediatrics goal is to keep our patients and staff healthy. With that in mind, due to the Coronavirus (COVID-19) pandemic, we are working to keep well and sick visits separated. We have heightened our cleaning efforts and removed all unnecessary surfaces for hands to touch. Please bring your own toys and books to entertain your child if needed.

Also, it is very important to let us know if you have traveled to a high risk area or been exposed to anyone with a laboratory confirmed case of Coronavirus. If your child has cough and fever, please let our office know before coming into the office. You will be given specific instructions to follow. Please also limit the number of individuals present at each visit.

The following is what we have currently put in place for our patients:

  • We have temporarily suspended our early morning walk-in clinic
  • We are rescheduling all checkups to the morning hours and will see all sick patients in the afternoon hours. (If your child has a checkup in the afternoon we will contact you to reschedule. If it is the day before your checkup and you have not been contacted then please contact our office to reschedule)
  • If your child has a checkup and has a fever please call the office for instructions
  • Please limit the number of people that come in for your child’s appointment (i.e. siblings, grandparents).

El objetivo de Albemarle Pediatrics es mantener a nuestros pacientes y personal sanos. Con esto en mente, debido a la pandemia del Coronavirus (COVID-19), estamos trabajando para mantener bien y enfermos las visitas separadas. Hemos aumentado nuestros esfuerzos de limpieza y eliminado todas las superficies innecesarias para que las manos las toquen. Por favor, traiga sus propios juguetes y libros para entretener a su hijo si es necesario.

Además, es muy importante hacernos saber si ha viajado a una zona de alto riesgo o ha estado expuesto a cualquier persona con un caso confirmado de laboratorio del Coronavirus. Si su hijo tiene tos y fiebre, por favor informe a nuestra oficina antes de entrar en la oficina. Se le darán instrucciones específicas a seguir. Por favor, limite también el número de personas presentes en cada visita.

Lo siguiente es lo que hemos implementado actualmente para nuestros pacientes:

  • Hemos suspendido temporalmente nuestra clínica ambulante temprano en la mañana.
  • Estamos reprogramando todos los chequeos para las horas de la mañana y veremos a todos los pacientes enfermos en las horas de la tarde. (Si su hijo tiene un chequeo por la tarde, nos pondremos en contacto con usted para reprogramarlo. Si es el día anterior a su chequeo y no ha sido contactado, comuníquese con nuestra oficina para reprogramarlo).
  • Si su hijo tiene un chequeo y tiene fiebre, llame a la oficina para recibir instrucciones.
  • Limite la cantidad de personas que vienen a la cita de su hijo (es decir, hermanos, abuelos).

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Patient Satisfaction Survey

We would like to hear about your visit with us. Please take a few minutes to answer the questions below. Be honest! You do not need to sign this survey.

Your child is:
Age (years):
Insurance:
Today you saw:



  5-Great     4-Good     3-OK     2-Fair     1-Poor
Getting through to the office by phone
Telephone calls are answered courteously
Ease of getting an appointment
After hours calls are answered promptly
Time spent in waiting room
Time in exam room before being seen by doctor
You are listened to and treated with respect
Your doctor explains information so you can understand
You get answers to your questions and concerns
You are included in decisions about your child's care
Staff keeps you informed about tests and referrals
Are you aware that we have mental health counseling currently available onsite?
Would you be comforable receiving mental health counseling in our office?
Did your provider address any mental health needs today?

Please rate any of the community services listed below that you have used (optional):

  5-Great     4-Good     3-OK     2-Fair     1-Poor
Stanly County Partnership for Children
Lactatioin Classes (SCHD)
Pregnancy Resource Center
WIC
Are there any other community resources you have used?


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